FAQs

Placing an order is easy! Just browse our website, select the products you want, add them to your cart, and proceed to the checkout page. Fill in your shipping information in our shipping form and complete the checkout process.

We accept paypal and payoneer payment methods

We apologize for the inconvenience, but we currently only ship within the United States. If you have a shipping address outside of the United States, please contact us for further assistance.

Orders will be processed and shipped as soon as possible. In case you need to change or cancel your order, please contact our customer service representative immediately. We will do our best to help you, but we cannot guarantee that adjustments can be made after an order has been placed.

We do our best to display our rugs as accurately as possible. However, please note that colors may vary slightly due to factors such as monitor settings and lighting conditions. We recommend that you refer to the description and images for the most accurate understanding of product details.

If you have any questions, concerns, or need further assistance, please contact our customer support team. You can reach us by email at [email protected] . Our dedicated team is always ready to assist you with any requests you may have.

Here is a list of frequently asked questions to provide you with quick answers and support. Please contact our customer support team if you need any assistance or if you have any questions.

CONTACT INFORMATION

Email: [email protected]

Phone: +1 575-489-4991

Opening hours: Monday to Friday (08:00am – 6:00pm) (Live Chat and E-mail)